Customer Feedback

One of the things we really enjoy at SportsTrade is hearing how much people love our products and service.  We appreciate all feedback so we can continue to improve our service to you.  Email your feedback to us at

"Sportstrade got me a great deal on my Black Knight racket, which I have been very pleased with. I was also lucky enough to win their monthly voucher draw which made the price even better. Highly recommended online retailer."  Lachlan Keown, Blenheim, NZ

"SportsTrade are a fantastic company to deal with. I have bought two squash rackets and boxes of squash balls from them and they are super reliable and extremely fast with delivery. They stock the top brands in rackets at a really exceptional price. Brett and Louise are awesome people to deal with and I’ll definitely be trading with them again." S Seymour, Motueka, NZ

"I was extremely satisfied with my purchase of a Prince squash racquet which I purchased for considerably less than i could get it for anywhere else. The service was fantastic and i would thoroughly recommend Sports Trade."  Armand Van-der-Eik, Ashburton, NZ

"Great customer service, very helpful. My purchase from SportsTrade was capped with prompt replies and when I need it to arrive quick it arrived overnight! The racquet is awesome, and SportsTrade has simply the best prices I can find in NZ. I won a monthly lucky draw too, and I'm very happy with it and thumbs-up to you guys for providing customers with these great features and extra benefits. Will definitely trade again!"  Anonymous, Wellington, NZ

"SportsTrade was a prompt, friendly and easy service to use. The racquet was exactly what was advertised at an amazing price. I will definitely purchase further products from SportsTrade and would highly recommend them to all. Thanks for making internet shopping reliable!"  Haidee Wishnowsky, New Plymouth, NZ

“ we had a great experience using Sports Trade through the internet – they couldn’t have been more helpful and any quicker in responding to our enquiry…we were delighted with the racquet and would certainly use them again.”  Dee, Blenheim, NZ

"Just wanted to drop you a note to say thanks for sorting out the new racquet. You are also super quick to respond to any queries and provide great overall service.

I would thoroughly recommend your site to any one who wants a new racquet. You’ve definitely got my repeat business."  Paul Wilson, Auckland


Just wanted to say thank for the replacement racquet.  It arrived very quickly and I am enjoying the games I have played with it.  The original purchase was a great experience in fast delivery of a quality product.  Then when there appeared to be a manufacturing fault resulting in a breakage, your fast response and immediate replacement showed a quality of service that I have not seen in many places.

I will and have already recommended your company to my squash friends.  Looking forward to future dealings with you.

Regards, Eddy Bray

You are the bomb!!! If I ever write a book about awesome customer service you are gonna be chapter 1, 2 and three! (I probably won't bother writing more than three chapters....)

Thanks a heap, I really appreciate this awesome service :) All Smiles!



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